Returns and Exchanges

  • Returns 

All items are final sale. No exceptions.

  • Exchanges

Exchanges are only accepted if hair arrive damaged. You must ship the hair back within 5 business days after receiving it. Please use PO BOX on the label via USPS.  

Please note, returns could take us 3-10 business days to process upon reaching us. Once your return is processed you will receive a confirmation email. 

  • Cancellations

No cancellations, no exceptions. No changes can be made once an order has been placed. Please double check your shipping address - we are not responsible for lost or stolen packages. 

  • Conditions

Hair must be returned unworn with all original tags attached.